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DreamHost has a long history in the industry, dating back to 1997 when four undergrads started the company with just a Pentium 100 web server and a T1 connection. Since that time, the company has grown to host more than 200,000 websites and operates more than 700 individual servers. Another interesting hallmark of the company is their increasing determination to be ecologically friendly.From paperless office systems to power consumption reduction, DreamHost has made considerable headway here.
Of course, the company does offer a number of excellent features for the price, and they feature excellent customer service, as well.
Features List
| Basic Features | Included Features |
|---|---|
| Unlimited disk storage | 24/7 customer support |
| 1 TB of bandwidth per month | 100% uptime guarantee |
| Unlimited domains | 97-day money-back guarantee |
| Unlimited email accounts | Award-winning control panel |
| Unlimited MySQL databases | |
| Unlimited subdomains | |
| Unlimited forwarded domains | |
| PHP5 support |
Pricing Concerns
Ensuring that you get the most value for the price is an essential consideration here. However, you’ll find that DreamHost offers plenty of return on your investment. For instance, for each week that you remain a DreamHost customer, you earn additional bandwidth (you’re relegated to 1TB of bandwidth in the beginning).
The features and support offered here are more than adequate for a budget host, and actually more than what many “affordable” webhosts provide their customers. However, you should be aware that there is no Windows operating system offered – DreamHost uses Unix/Linux exclusively. While this might not be a problem for some, it is something of which to be aware.
Reliability and Uptime Factors
DreamHost is one of the few companies to guarantee 100% uptime, rather than 99.9% uptime. In addition, the incredible 97-day money-back guarantee is one of the longest in the industry. The company also offers a price freeze, locking in your hosting price once you sign up to be a member. Of course, if you cancel, then you will no longer have that benefit and will have to pay the current signup rate if you choose to return to their service in the future.
Control Panel Information
DreamHost offers one of the best control panels in the industry. In fact, the control panel has won several awards and accolades for its features and functionality. This is a custom, proprietary control panel that allows you to control website creation, billing, email and more. However, it also gives you features such as customer suggestions, newsletters and a charitable donations program, as well.
Customer Support and Service
You will find that the support and service offered by DreamHost differs from what you’ll find in the rest of the industry. In fact, the company prefers to give you the tools to solve your problems, by providing you with an in-depth knowledge base, a help section, FAQ section and more. If you are unable to find your answer here, then you can use the forums or the wiki. Finally, you can email the company for help if no other method works.
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