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Debuting in 1999, IX Web Hosting is one of the older companies out there, meaning that they have plenty of experience in providing webhosting solutions. You will find that IX Hosting provides both Windows and Linux hosting, and currently provides benefits for individuals, and both small and medium businesses. Their affordable hosting solutions and their solid commitment to providing good support for their clients means that this might be a good company with which to partner. IX Hosting also provides a 30-day money-back guarantee, quite a few included features and ecommerce solutions.
Features List
| Basic Features | Included Features |
|---|---|
| Unlimited disk space | 24/7 customer support |
| Unlimited bandwidth | 99.99% uptime |
| Unlimited domains | Ecommerce solutions |
| 2 dedicated IP addresses | Online web editor |
| Free domain registration |
Pricing Concerns
You will find that IX Web Hosting offers three different pricing plans depending on your needs. Their lowest priced plan is called the Expert Plan and is currently $3.95 per month (regularly $6.95 per month). Their second plan, the Business Plan, is $7.95 per month (regularly $9.95 per month) and their highest plan is the Unlimited Pro Plan, which costs $7.95 per month (regularly $12.95 per month).
All of IX’s plans come with unlimited disk space and bandwidth, though the higher plans offer additional features. For instance, the Unlimited Pro Plan comes with 15 dedicated IP addresses and three free domain registrations. You’ll also find that the company offers an anytime guarantee – if you’re unsatisfied with their service, they provide a refund for the month and prorate the rest of your contract fees.
Reliability and Uptime Factors
IX Web Hosting has one of the highest uptime guarantees in the industry – 99.99%, in fact. This is largely due to their ongoing commitment to ensuring that their customers receive high quality service at all times. Because IX owns their own data center, the company can control their redundant systems and ensure that monitoring is carried out correctly at all times. It also means that they are not at the mercy of a lease agreement with another company’s data center. This translates to greater stability for their clients.
Control Panel Information
For those hoping to find cPanel or vDesk here, you might be disappointed. IX Web Hosting offers a proprietary control panel called H-Sphere. However, while it might take some time to unlearn old habits, H-Sphere seems to be quite easy to use and does not sacrifice features or power, either. You can manage multiple domains from this panel, as well as email accounts, autoresponders, full account information and much more.
Customer Support and Service
One of the most innovative offerings from IX Web Hosting is their guaranteed one-hour response time to customer queries for support. When you open a support ticket and email the company, a representative will contact you within one hour. If this does not occur, the company promises a partial refund for that month’s fees. There is also a web chat support feature, as well as a 24-hour support line that you can call.
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